Effective Date: 2025/01/01

1. Overview

These Terms & Conditions govern the use of services provided by Lakion, a digital marketing agency based in New Zealand.

By engaging our services or using our website, you agree to these terms.

2. Services

Lakion provides services including:

• Google Ads campaign management
• Digital marketing strategy
• SEO and content marketing
• Web design and development
• Analytics and reporting

Services are provided based on agreed scope and may vary per client.

3. Client Responsibilities

Clients agree to:

• Provide accurate information
• Grant appropriate access to advertising accounts when required
• Comply with applicable advertising platform policies

4. Advertising & Google Ads

Lakion manages advertising campaigns on platforms including Google Ads.

• We only access accounts with client authorization
• Campaign performance depends on multiple external factors
• We do not guarantee specific results (e.g. rankings, conversions)

5. Reporting & Data

Lakion may provide:

• Performance reports
• Campaign analytics
• Data insights

These are based on data from third-party platforms and may be subject to variation.

6. Payments

• Fees are agreed prior to service delivery
• Payments must be made according to agreed terms
• Late payments may result in service suspension

7. Intellectual Property

• Clients retain ownership of their business assets
• Lakion retains ownership of internal tools, systems, and processes
• Deliverables may be subject to agreed licensing terms

8. Confidentiality

Both parties agree to keep confidential information private and not disclose it without consent.

9. Limitation of Liability

Lakion is not liable for:

• Indirect or consequential losses
• Performance fluctuations in advertising platforms
• Third-party platform changes or outages

10. Termination

Either party may terminate services with reasonable notice, subject to agreed terms.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be published on our website.

12. Governing Law

These Terms are governed by the laws of New Zealand.

13. Contact

Lakion

1R/ 3 Keystone Avenue,

Email: info@lakion.co.nz
Phone: 0800 452 109